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Insurance

Safeco Insurance Review 2026: Is It Worth Your Money? A Comprehensive Analysis

Abraham Nnanna
By Abraham Nnanna
Last updated: November 17, 2025
41 Min Read
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Safeco Insurance Review

Introduction: The Safeco Insurance Question Everyone’s Asking

Are you paying too much for car or home insurance? With insurance premiums rising by double digits across America in recent years, finding the right balance between cost and coverage has never been more critical. Safeco Insurance, a Liberty Mutual subsidiary that’s been around for over 100 years, promises customizable coverage at competitive rates but is it actually delivering on that promise in 2025?

Jump To
Introduction: The Safeco Insurance Question Everyone’s AskingWhat Is Safeco Insurance? Understanding the Liberty Mutual ConnectionHow Much Does Safeco Car Insurance Cost in 2025?Safeco Car Insurance Coverage: What’s Included and What Costs ExtraHow to Save Money on Safeco Car Insurance: Discounts and ProgramsSafeco Home Insurance Review: Coverage, Costs, and ConsiderationsCustomer Satisfaction: The Safeco Service RealityReal Customer Experiences: What Policyholders Are Actually SayingFiling a Claim with Safeco: What to ExpectSafeco Mobile App and Digital ExperienceSafeco vs. Top Competitors: How Does It Stack Up?Common Mistakes to Avoid When Choosing Safeco (or Any Insurer)Who Should Choose Safeco Insurance in 2025?The Bottom Line: Is Safeco Insurance Worth It in 2025?How to Get Started with Safeco InsuranceFrequently Asked Questions About Safeco InsuranceTake Action: Compare Safeco with Top Competitors TodayFinal Thoughts: Making the Right Insurance Choice

Here’s what many drivers and homeowners don’t realize: Liberty Mutual announced plans to retire the Safeco brand in 2026, with all policies transferring to Liberty Mutual. This means 2025 might be your last chance to evaluate Safeco on its own merits before the transition.

In this comprehensive review, we’ll cut through the marketing noise to give you the real story on Safeco’s rates, coverage options, customer service, and whether it’s the right fit for your insurance needs.

What Is Safeco Insurance? Understanding the Liberty Mutual Connection

Safeco Insurance has been in the insurance business for over one hundred years, and though it was acquired by Liberty Mutual in 2008, it continues to operate as its own insurance brand. Unlike companies that sell directly to consumers online, Safeco exclusively works through independent agents, which means you’ll need to contact a local agent to get a quote and purchase a policy.

Key Facts About Safeco:

  • Founded: 1923
  • Parent Company: Liberty Mutual (acquired 2008)
  • States Available: Safeco writes home and auto insurance in all states except Alaska, Delaware and Hawaii. It is also not available in Washington, D.C.
  • Financial Strength: A (Excellent) rating from AM Best
  • Distribution Model: Independent agents only (no direct online quotes)

The 2026 Transition

Moving forward, Safeco policies will be housed and serviced by Liberty Mutual. Safeco customers can still use their insurance agents, and their policies will transfer over to Liberty Mutual. All that’s changing is the company name and logo on policy paperwork. This transition shouldn’t affect your coverage or pricing in the short term, but it’s worth monitoring as the change approaches.

How Much Does Safeco Car Insurance Cost in 2025?

Insurance shoppers want one thing above all else: affordability. So how does Safeco stack up on pricing?

National Average Rates

According to recent data analysis, Safeco’s average car insurance costs are:

Coverage TypeSafeco Monthly RateSafeco Annual RateNational Average
Full Coverage$234$2,812$223/month
Minimum Coverage$52$629$67/month

The good news? Safeco offers lower rates and cheaper coverage than other insurance agencies. Its liability-only policies average $68 per month, and its full-coverage policies average $126 per month, according to alternative data sources, though rates can vary significantly based on your specific profile.

How Safeco Compares to Major Competitors

To see how Safeco stacks up against the competition, Bankrate compiled average rates from some of the largest car insurance companies in the country:

CompanyMonthly Full CoverageMonthly Minimum Coverage
Safeco$234$52
Progressive$184$62
GEICO$183$50
USAA$183$53
Nationwide$170$60
State Farm$226$77
Allstate$282$83

Key Takeaway: Safeco’s rates fall in the mid-range; it’s not the cheapest option, but it’s more affordable than premium carriers like Allstate.

Rates by Driver Profile

Your driving record dramatically affects your insurance costs. Here’s what different drivers might expect to pay with Safeco:

Driver TypeSafeco Monthly RateNational Average
Clean Record$68$100
Speeding Ticket$95$127
At-Fault Accident$101$133
DUI$105$147
Teen Drivers$122$193
Senior Drivers$60$85

Important Note: These are sample rates for comparison purposes. Your actual quotes will vary based on your location, vehicle, coverage selections, and individual rating factors.

Safeco Car Insurance Coverage: What’s Included and What Costs Extra

Understanding what you’re actually paying for is crucial when evaluating any insurance policy. Here’s the complete breakdown of Safeco’s auto coverage options.

Standard Coverage Options

Like all major insurers, Safeco offers the essential coverages required or recommended in most states:

  • Liability Coverage (bodily injury and property damage)
  • Collision Coverage (repairs your car after an accident)
  • Comprehensive Coverage (theft, vandalism, weather damage)
  • Uninsured/Underinsured Motorist Coverage
  • Medical Payments Coverage

Unique Built-In Benefits (No Extra Cost)

You’ll find complimentary benefits with your Safeco policy that standard insurance doesn’t offer:

1. Claims-Free Cash Back Program

Get rewarded up to 5% of your policy’s premium each year you remain claims-free. This isn’t just a discount Safeco actually mails you a check every six months if you avoid filing claims. If you have a 12-month Superior or Ultra Safeco auto policy and have no at-fault claims over a six-month period, Safeco will automatically mail you a check for 2.5 percent of your policy premium, for a total of up to 5 percent each year.

2. Diminishing Deductible

You can reduce your deductible by $100 yearly for up to five years by maintaining a clean driving record. This means if you start with a $500 deductible, you could potentially reduce it to zero after five years of safe driving.

3. Accident Forgiveness

Safeco won’t increase your premiums after your first accident if you haven’t been in an accident or had a violation for a certain number of years.

Optional Add-On Coverages

Safeco also offers the following optional coverages at an additional premium:

CoverageWhat It CoversBest For
New Car ReplacementSafeco will pay for the value of a comparable car if your car is totaled or stolen as long as you are the original owner of the car, it is less than one year old and it has fewer than 15,000 milesNew car owners
Rental Car ReimbursementCovers rental car costs while your vehicle is being repaired after a covered lossAnyone without a backup vehicle
24-Hour Roadside AssistanceCovers towing to the closest qualified repair shop and other basic emergency services such as changing a flat tire, delivering gas or oil, and locksmith servicesAll drivers (typically adds $8-10/month)
Auto Glass Repair/ReplacementIf Safelite Solutions can repair your glass, rather than replace it, Safeco waives your deductible, essentially making the service freeDrivers in areas prone to rock chips
Classic Car CoverageSafeco gives you an option to drive your classic car regularly, up to 10,000 miles annually, with agreed value coverageClassic car enthusiasts

How to Save Money on Safeco Car Insurance: Discounts and Programs

The sticker price is rarely what you’ll actually pay for insurance. Here are all the ways to reduce your Safeco premiums:

RightTrack Telematics Program: Save Up to 30%

Safeco’s usage-based insurance program, called RightTrack, is one of the best ways to save on your premiums if you drive safely. You’ll receive a 10 percent discount just for signing up, and you can earn a discount of up to 30 percent thereafter if you continue driving safely.

How It Works:

  1. Download the Safeco mobile app after purchasing your policy
  2. Drive normally for 90 days while the app monitors:
    1. Total miles driven
    2. Nighttime driving (midnight to 4 a.m.)
    3. Braking patterns
    4. Acceleration habits
  3. Receive your final discount based on your driving score

Available In: Currently, the program is available in every state where Safeco operates except the following: California, New York, and North Carolina.

Important Warning: If your final discount is less than your initial discount, expect to be billed for the difference. Also, drivers on your policy who do not participate in the program will lower the overall score (and therefore the discount), so try to get everyone to participate.

Additional Safeco Discounts

During your Safeco review, it can be beneficial to explore the range of discounts the company typically offers:

DiscountPotential SavingsRequirements
Safeco Package (Bundling)Up to 15%Bundle auto + home or other policies
RightTrack Enrollment10% immediately, up to 30% totalComplete 90-day monitoring period
Multi-VehicleVariesInsure 2+ vehicles on same policy
Safe DriverAdditional savings if you’ve gone at least three years without getting a moving violation or getting into an accident3+ years claim-free
Teen DriverVariesIf you’ve been with Safeco for more than a year, you can get a discount when you add a teen driver
Vehicle Safety FeaturesVariesAnti-theft devices, airbags, ABS brakes

Pro Tip: Stack multiple discounts to maximize savings. A safe driver who bundles policies and enrolls in RightTrack could potentially save 40%+ off their base premium.

Safeco Home Insurance Review: Coverage, Costs, and Considerations

While Safeco is perhaps better known for auto insurance, the company also offers comprehensive homeowners insurance. However, there are some significant limitations to be aware of.

Availability and Restrictions

Safeco does not write homeowners insurance in Florida and has placed restrictions on new homeowners policies in certain areas of California. If you’re in one of these areas, you’ll need to look elsewhere.

Home Insurance Costs

Safeco’s average annual premium for $750k dwelling coverage is $4,375. However, Safeco doesn’t make its home insurance rates available for analysis, so the best way to estimate your costs is to request a quote.

For context, the national average cost of homeowners insurance is $2,408 per year for $300,000 in dwelling coverage.

Coverage Options and Endorsements

Safeco’s home insurance offerings are robust, especially for customers seeking a home insurance company with multiple endorsements. In addition to standard dwelling and liability coverages, Safeco offers six optional add-ons, from riders for valuable coverage like jewelry and art to identity theft coverage starting at $1 a month.

Unique Feature: The opt-in Guaranteed Repair Network feature even offers a guaranteed labor and material warranty.

Home Insurance Discounts

Safeco offers its policyholders a few ways to save on home insurance:

  • Safeco Package: If you bundle your auto and homeowner’s policies together with the Safeco Package, you may save up to 15 percent on your total premium
  • Protective Devices: If your home is equipped with a burglar alarm or sprinkler system, you may earn a discount
  • New Home Discount: If your home is brand new or less than 10 years old, you could qualify for this discount
  • Multiple Policy Discount: Bundling an umbrella policy with your home insurance may open another opportunity for discounts

The Major Drawback

No online home insurance quotes. You must contact an independent agent to get pricing information, which adds friction to the shopping process.

Customer Satisfaction: The Safeco Service Reality

This is where Safeco’s story becomes more complicated. While the coverage options and rates can be competitive, customer satisfaction metrics reveal significant concerns.

J.D. Power Ratings: Below Industry Average

Safeco received dismal ratings in J.D. Power’s 2025 Auto Insurance Study. Safeco was scored in six of the 11 regions and ranked either last or close to last in all of them.

Auto Claims Satisfaction:

  • Safeco scored 687 out of 1,000 in J.D. Power’s 2025 Auto Insurance Study
  • Industry average: 697
  • This places Safeco below average for claims handling

Home Insurance Satisfaction:

  • Safeco came in second-to-last in the 2025 J.D. Power Property Claims Satisfaction Study, placing above Homesite and below State Farm
  • Safeco scored 644 out of 1,000
  • Industry average: 697

Customer Complaint Volume

The National Association of Insurance Commissioners (NAIC) tracks customer complaints relative to a company’s market share, with 1.00 being the industry baseline.

Auto Insurance Complaints: Safeco’s 2024 complaint index score of 1.70 for private passenger auto insurance suggests that it receives more customer complaints than companies of a similar size.

Home Insurance Complaints: The carrier received a score of 1.98, nearly double the industry average. Based on this data, it seems that Safeco receives more customer complaints than expected for a carrier of its size.

Auto Repair Shop Ratings

Safeco received a below-average score of 687 out of 1,000 from J.D. Power in its 2024 Claims Satisfaction Study. Additionally, it scored very low on CRASH Network’s 2025 Insurer Report Card, where it’s combined with Liberty Mutual, meaning that auto repair shops find the companies difficult and inefficient to work with, which may translate to a poorer experience for customers.

Real Customer Experiences: What Policyholders Are Actually Saying

To understand the gap between Safeco’s coverage offerings and its customer satisfaction scores, we examined verified customer reviews from multiple platforms.

Positive Feedback

Some users expressed frustration with their Safeco claims experience, while others reported positive interactions with customer service.

Customer Experience – Good: “I had Safeco. I had auto claims (I was not the driver) and they handled totaled car well. This was a few years ago. Also had a roof claim and that was handled well. I no longer live in a state where they do business but overall I liked them although they were a little expensive on the homeowners side” – Reddit user, August 2023

“Excellent company for their coverage, handling claims, etc. Customer service and representatives are absolutely above average.” – Gary, Idaho, October 2025

Common Complaints

Rate Increases: “Their only shortfall and why I’m shopping around is due to their rate hikes over the past year.” – Gary, Idaho, October 2025

“I was told that my insurance goes up due to my age. Isn’t that discrimination? They said that my reflexes aren’t as good. I have been driving for 64 years with no accidents.” – Cynthia, Pennsylvania, October 2025

Dropped Policies: “We’ve had them for quite a few years in Utah. We had a small fire in 2021 and a pipe break and flood in 2023. They sent us a letter in January 2024, saying they are dropping us.” – YouTube user, March 2024

Poor Responsiveness: “Been with Safeco for about 10 years now. Absolute nightmare of a company to work with. Very unresponsive and unprofessional behavior in my experience.” – YouTube user, March 2024

Customer Review Summary

90% of policyholders recommend this insurer based on 51 ratings, with the following breakdown:

RatingPercentage
5 stars41%
4 stars49%
3 stars6%
2 stars2%
1 star2%

Overall Customer Rating: 4.3 out of 5

Filing a Claim with Safeco: What to Expect

Understanding the claims process before you need it can save significant stress during an already difficult time.

How to File a Claim

Claims can be filed online or by calling 800-332-3226. You can also work with your independent agent to initiate the claims process.

Through the Mobile App: Safeco has an online portal and mobile app through which you can file and track a car insurance claim.

Claims Processing Timeline

The amount of time it takes for a claim to be processed will depend on the severity of the damage and the details of the claim, but it should take about 30 days. However, many Safeco customers report that their process took several months.

Emergency Services

For roadside emergencies: 877-762-3101

Safeco Mobile App and Digital Experience

In today’s digital-first world, your insurance company’s app and online tools matter more than ever.

Mobile App Features

Safeco has an online portal and mobile app through which you can:

  • Pay your bill
  • Enroll in automatic payments
  • Review and manage your policy
  • View policy documents
  • Get ID cards and add them to Apple Wallet on iPhone
  • File and track a car insurance claim
  • Get roadside assistance
  • Connect with a customer service representative or call your agent

App Store Ratings

The app consistently receives strong reviews, scoring 4.8 out of 5.0 on Apple and 4.6 out of 5.0 on Google. Users praise how easy it is to navigate and how convenient the digital insurance cards are.

Important App Limitation

When you go to log in, the app brings up an embedded web browser, which somewhat defeats the purpose of an app and doesn’t make for a great experience. This means you may not get a much better experience from the app than you would simply using your mobile browser to access the site.

RightTrack App Issues

Reviews from both iPhone and Android users note that RightTrack is highly sensitive and can record inaccurate driving behavior, especially for drivers dealing with city traffic who need to brake often (which is not a sign of driving unsafely in that context). Users report frustration with not being able to get much of a discount because of issues like this.

Safeco vs. Top Competitors: How Does It Stack Up?

Making an informed insurance decision requires understanding how Safeco compares to other major carriers. Here’s a comprehensive comparison:

Safeco vs. Progressive

People who prefer strong digital tools or are high-risk drivers looking for the cheapest rates might want to look into Progressive. The company is known for its solid online tools and competitive rates for drivers with infractions on their licenses.

FeatureSafecoProgressive
Monthly Full Coverage$234$184
Online QuotesNo (agent only)Yes
J.D. Power Score687/1000672/1000
AM Best RatingA (Excellent)A+ (Superior)

Winner: Progressive for digital experience and pricing; Safeco for agent support

Safeco vs. Nationwide

With higher Bankrate scores across its home, auto and life insurance products, Nationwide might offer a better customer service experience for people looking to purchase multiple policies under one provider. Nationwide also has the added bonus of offering banking and investment services.

FeatureSafecoNationwide
Monthly Full Coverage$234$170
J.D. Power Auto Score687/1000728/1000
J.D. Power Home Score644/1000709/1000
Bankrate Score3.9/54.2/5

Winner: Nationwide for overall value and customer satisfaction

Safeco vs. GEICO

FeatureSafecoGEICO
Monthly Full Coverage$234$183
Monthly Minimum Coverage$52$50
Sales ChannelAgent onlyDirect + online
Classic Car CoverageExcellentLimited

Winner: GEICO for price and convenience; Safeco for specialty vehicle coverage

Common Mistakes to Avoid When Choosing Safeco (or Any Insurer)

Based on customer feedback and industry analysis, here are the top mistakes to avoid:

1. Not Getting Multiple Quotes

Just because Safeco requires you to work with an agent doesn’t mean you should skip comparison shopping. Get quotes from at least 3-5 carriers to ensure you’re getting competitive pricing.

2. Focusing Only on Price

Despite these strong coverage options, Safeco’s home insurance product earned a 3.5 Bankrate Score, primarily due to the company’s below-average scores for both customer satisfaction and claims handling. The cheapest policy means nothing if the company makes claims difficult.

3. Ignoring Customer Service Ratings

Safeco’s customer service appears to be a pain point for many policyholders. Factor this into your decision if responsive service is important to you.

4. Not Maximizing Discounts

Many customers don’t take full advantage of available discounts. Make sure to ask your agent about:

  • RightTrack enrollment
  • Bundling opportunities
  • Vehicle safety features
  • Safe driver history

5. Assuming Your Rate Won’t Increase

Multiple customers reported significant rate increases. One policyholder mentioned their premium has increased by about $200 at the last renewal. Build rate increases into your long-term budget planning.

6. Not Reading the Fine Print on Coverage

Understand what your policy actually covers. For example, New Vehicle Replacement only applies if you are the original owner of the car, it is less than one year old and it has fewer than 15,000 miles.

Who Should Choose Safeco Insurance in 2025?

Based on our comprehensive analysis, Safeco is best suited for:

Ideal Safeco Customers:

  • Classic Car Owners: Safeco gives you an option to drive your classic car regularly, up to 10,000 miles annually, which is more flexible than most competitors
  • Customers Who Value Agent Relationships: If you prefer personalized service over digital self-service, Safeco’s agent-only model may appeal to you
  • Safe Drivers: The Claims-Free Cash Back program and diminishing deductible reward safe driving behavior
  • Bundlers: Save up to 15% by bundling auto and home insurance
  • High-Risk Drivers in Specific States: Safeco’s rates for drivers with DUIs ($105/month) are significantly below the national average ($147/month)

Safeco May Not Be Right For:

  • Online-First Shoppers: No ability to get quotes or purchase policies without contacting an agent
  • Florida Homeowners: Safeco does not write homeowners insurance in Florida
  • Those Who Prioritize Customer Service: Complaint index scores of 1.70 (auto) and 1.98 (home) indicate above-average complaint volumes
  • Customers in Alaska, Delaware, or Hawaii: Safeco doesn’t operate in these states
  • Budget Shoppers: While competitive, Safeco isn’t consistently the cheapest option

The Bottom Line: Is Safeco Insurance Worth It in 2025?

After analyzing rates, coverage, customer satisfaction, and real-world experiences, here’s our verdict:

The Good:

  • Competitive mid-range pricing for most driver profiles
  • Excellent classic car coverage with flexible usage options
  • Unique built-in benefits like Claims-Free Cash Back and diminishing deductibles
  • Strong financial ratings (AM Best A rating) ensure claims-paying ability
  • Generous bundling discounts up to 15%
  • RightTrack program offers substantial savings for safe drivers

The Concerning:

  • Below-average customer satisfaction scores across multiple third-party studies
  • Higher complaint volumes than expected for a company of its size
  • Agent-only model adds friction for digital-savvy shoppers
  • Limited availability (no coverage in Alaska, Delaware, Hawaii, or DC)
  • 2026 brand transition creates uncertainty about future service quality

Final Recommendation:

Safeco earns a 3.9 out of 5.0 Bankrate Score, making it a solid mid-tier option but not a standout choice for most consumers.

Choose Safeco if: You have a classic car, prefer working with a local agent, are a safe driver who can maximize discounts, and don’t mind potentially dealing with customer service challenges.

Skip Safeco if: Customer service is your top priority, you want to shop entirely online, or you’re in a state where Safeco doesn’t offer coverage.

The Smart Move: Get a Safeco quote through a local agent, but also compare quotes from at least 3-5 other carriers like Progressive, GEICO, Nationwide, and State Farm. The difference in rates could be hundreds or even thousands of dollars annually.

How to Get Started with Safeco Insurance

If you’ve decided Safeco might be a good fit, here’s exactly what to do:

Step 1: Find a Local Agent

Visit safeco.com/find-an-agent and enter your ZIP code to locate independent agents near you who work with Safeco.

Step 2: Prepare Your Information

Before contacting an agent, gather:

  • Current insurance policy information
  • Vehicle details (VIN, make, model, year)
  • Driver’s license numbers for all household drivers
  • Home details (if bundling home insurance)
  • List of desired coverage types and limits

Step 3: Request Multiple Quotes

Don’t stop at Safeco. Contact agents or get online quotes from:

  • Progressive (online quotes available)
  • GEICO (online quotes available)
  • Nationwide (online quotes available)
  • State Farm (agent-based)
  • Your current insurer (for comparison)

Step 4: Compare Coverage Details

Ensure you’re comparing:

  • Same liability limits across all quotes
  • Identical deductibles
  • Similar optional coverages
  • All applicable discounts

Step 5: Ask Critical Questions

Before committing, ask your Safeco agent:

  • What is the total annual cost with all discounts applied?
  • How much will my rate increase at renewal (on average)?
  • What circumstances would cause my policy to be non-renewed?
  • What is the typical claims processing timeline?
  • Can I access my policy documents and make payments online?

Step 6: Review Before You Sign

Carefully read the policy documents before signing. Pay special attention to:

  • Coverage limits and exclusions
  • Deductible amounts
  • Policy renewal terms
  • Cancellation procedures

Frequently Asked Questions About Safeco Insurance

Is Safeco a reputable insurance company?

Yes, Safeco is a legitimate and reputable insurance company backed by Liberty Mutual. It has been in business for over 100 years and maintains an A (Excellent) financial strength rating from AM Best, indicating it is reliable when it comes to paying out claims. However, customer satisfaction ratings are below industry average, particularly for claims handling and overall service experience.

Does Safeco pay claims well?

Safeco’s claims payment record is mixed. While the company has strong financial ratings ensuring it can pay claims, it scored 687 out of 1,000 in J.D. Power’s 2025 Auto Claims Satisfaction Study, below the industry average of 697. For home insurance, Safeco came in second-to-last in the 2025 J.D. Power Property Claims Satisfaction Study with a score of 644. Many customers report claims taking several months to process rather than the stated 30-day timeline.

Is Safeco affordable?

Safeco’s rates fall in the mid-range of major insurers. Full coverage auto insurance averages $234 per month ($2,812 annually), which is slightly more expensive than the national average of $223 per month. However, Safeco’s minimum coverage at $52 per month is cheaper than the national average of $67. Safe drivers who take advantage of the RightTrack program (up to 30% discount) and bundling (up to 15% discount) can achieve competitive rates.

How does Safeco determine my insurance rates?

Like all insurers, Safeco considers multiple rating factors:

  • Driving record: Accidents, violations, and years of experience
  • Age and gender: Younger and male drivers typically pay more
  • Location: Urban areas with higher accident rates cost more
  • Vehicle type: Make, model, year, and safety features
  • Credit score: In states where allowed
  • Coverage selections: Higher limits and lower deductibles increase premiums
  • Annual mileage: More miles driven equals higher risk
  • Claims history: Previous claims can increase rates

What is Safeco best known for?

Safeco is particularly well-regarded for its classic car insurance coverage, which allows owners to drive their vehicles up to 10,000 miles annually, more flexibility than most competitors offer. The company is also known for its Claims-Free Cash Back program, which automatically returns up to 5% of your premium each year you remain claims-free, and its diminishing deductible feature that reduces your deductible by $100 annually for maintaining a clean driving record.

Can I get a Safeco insurance quote online?

No. Unlike many competitors, Safeco does not offer online quotes. You must contact a local independent agent to receive pricing information and purchase a policy. You can find agents in your area by entering your ZIP code at safeco.com/find-an-agent. While this adds a step to the shopping process, it does provide personalized service and expert guidance.

What happens to my Safeco policy when it transitions to Liberty Mutual in 2026?

According to Liberty Mutual’s announcement, Safeco customers can still use their insurance agents, and their policies will transfer over to Liberty Mutual; all that’s changing is the company name and logo on policy paperwork. Your coverage, rates, and terms should remain the same during the transition, though it’s worth monitoring any communications from Safeco/Liberty Mutual as 2026 approaches.

Does Safeco offer roadside assistance?

Yes. Safeco offers 24-hour roadside assistance as an optional add-on coverage. This typically adds $8-10 per month to your premium and includes towing to the nearest qualified repair facility (typically within 15 miles), flat-tire changes using your inflated spare, jump starts, emergency fuel or fluid delivery, and locksmith/lockout assistance. For emergencies, call 877-762-3101.

Is the Safeco RightTrack program worth it?

The RightTrack program can be valuable for safe drivers. You receive an automatic 10% discount just for enrolling, with potential savings up to 30% based on your driving behavior over a 90-day monitoring period. However, be aware that if your final discount is less than your initial 10%, you’ll be billed for the difference. The app monitors braking, acceleration, mileage, and nighttime driving. Some users report the app is overly sensitive, particularly in city traffic where frequent braking is necessary. The program is not available in California, New York, and North Carolina.

Can I file a Safeco claim through the mobile app?

Yes. Safeco’s mobile app (rated 4.8/5 on Apple and 4.6/5 on Google) allows you to file and track claims directly from your phone. You can upload photos of damage, receive updates on claim status, and communicate with adjusters. You can also file claims by calling 800-332-3226 or working with your local agent.

Does Safeco insure high-risk drivers?

Yes, Safeco offers insurance policies to high-risk drivers, including those with speeding tickets, at-fault accidents, or DUIs on their record. In fact, Safeco’s rates for high-risk drivers are often below the national average; for example, drivers with DUIs pay an average of $105/month with Safeco compared to the national average of $147/month. However, individual eligibility depends on your specific driving record, location, and other rating factors.

What discounts does Safeco offer?

Safeco offers numerous discounts including:

  • RightTrack enrollment: 10% immediate, up to 30% total
  • Bundling (Safeco Package): Up to 15% for combining auto and home
  • Multi-vehicle: Discount for insuring multiple cars
  • Safe driver: 3+ years without violations or accidents
  • Vehicle safety features: Anti-theft devices, airbags, ABS
  • Teen driver: If you’ve been with Safeco 1+ year
  • New home: Homes less than 10 years old
  • Protective devices: Burglar alarms, sprinkler systems

How do I cancel my Safeco insurance policy?

The best way to cancel your Safeco insurance policy is by calling your local agent or customer support at 1-800-332-3226. You may need to provide your policy number, cancellation reason, and desired end date. Be sure to secure another policy before your Safeco insurance ends to avoid a lapse in coverage, which can result in higher rates when you do get insured again.

Is Safeco part of Liberty Mutual?

Yes. Liberty Mutual acquired Safeco in 2008 for approximately $6.2 billion. Since then, Safeco has operated as Liberty Mutual’s brand for personal lines insurance sold through independent agents. In 2026, Liberty Mutual plans to retire the Safeco brand name entirely and consolidate all policies under the Liberty Mutual name.

Does Safeco cover rental cars?

Yes, but only if you purchase the optional Rental Car Reimbursement coverage. This add-on pays for a rental vehicle while your car is being repaired after a covered loss. Most insurers place per-day and overall caps on rental reimbursement benefits, so review the policy limits with your agent to ensure they’re adequate for your needs.

What states does Safeco operate in?

Safeco writes home and auto insurance in 47 states. The company is NOT available in:

  • Alaska
  • Delaware
  • Hawaii
  • Washington, D.C.

Additionally, Safeco does not write homeowners insurance in Florida and has placed restrictions on new homeowners policies in certain areas of California.

Take Action: Compare Safeco with Top Competitors Today

Insurance rates change daily, and premiums across the industry continue to rise. Whether Safeco ends up being your choice or not, the most important step is to start comparing quotes now.

Your Next Steps:

1. Get a Safeco Quote

  • Visit safeco.com/find-an-agent
  • Enter your ZIP code: [Your ZIP Code Here]
  • Contact a local agent for personalized pricing

2. Compare with These Top Alternatives:

  • Progressive: Best for online shopping and high-risk drivers → progressive.com
  • GEICO: Best for budget-conscious drivers → geico.com
  • Nationwide: Best for overall customer satisfaction → nationwide.com
  • State Farm: Best for local agent support → statefarm.com

3. Leverage All Available Discounts

  • Ask about bundling home and auto
  • Inquire about safe driver programs
  • Mention vehicle safety features
  • Don’t forget multi-car discounts

4. Review Coverage, Not Just Price The cheapest policy isn’t always the best value. Ensure your coverage:

  • Meets your state’s minimum requirements
  • Protects your assets adequately
  • Includes essential add-ons like roadside assistance
  • Comes from a financially stable company

5. Make Your Decision Within 30 Days Insurance quotes are typically valid for 30 days. Review all your options and make a decision before quotes expire to avoid having to restart the process.

Final Thoughts: Making the Right Insurance Choice

Choosing car or home insurance shouldn’t feel like a gamble. While Safeco offers solid coverage options, unique benefits like Claims-Free Cash Back, and competitive pricing for certain driver profiles, the below-average customer service ratings and above-average complaint volumes give us pause.

The insurance landscape is more competitive than ever in 2025, which means you have more options and more leverage. Don’t settle for the first quote you receive, even if it seems reasonable. The difference between carriers could mean hundreds or thousands of dollars over the life of your policy.

Remember: The best insurance company for you isn’t necessarily the cheapest or the most well-known. It’s the one that offers the right balance of coverage, price, and service quality for your specific situation.

Whether you choose Safeco or another carrier, the most important thing is that you’re making an informed decision based on comprehensive research, exactly what you’ve done by reading this review.

Your insurance matters. Choose wisely.

About This Review: This comprehensive Safeco Insurance review is based on analysis of multiple independent sources, including Bankrate, Insurify, AutoInsurance.com, J.D. Power studies, AM Best ratings, NAIC complaint data, and verified customer reviews. All data is accurate as of the publication date in 2025. Insurance rates, coverage options, and company policies are subject to change. Always request personalized quotes and verify current offerings with Safeco or an independent agent before making a purchase decision.

Disclaimer: This article contains affiliate links. We may earn a commission if you purchase insurance through our partner links at no additional cost to you. Our editorial opinions and ratings remain independent and unbiased.

In another related article, Nationwide Auto Insurance: Guide to Rates, Coverage & Savings

TAGGED:Finance TipsHome InsuranceInsurance
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